Frequently Asked Questions

 

  • Do the lodges have hot tubs? All self-catering accommodation at Flusco Wood has its own private hot tub
  • Are the lodges pet friendly? We have a range of pet friendly and not-pet friendly accommodation. Please add your pet before making the booking to ensure you’re in a pet friendly lodge.
  • Can I leave my pet in the lodge if I want to go out? As per your booking T&C’s pets are not to be left unattended at any time in the lodges. Luckily we have lots of lovely pet friendly local establishments. so there is no need to leave them behind!
  • How do I see prices and availability? If you click on the “Book Now” tab it will take you to our Hoseasons listing where you will see prices, availability, and more photos.
  • How many do the lodges sleep? Our lodges sleep a maximum of 4 people, the standard set up is one double bedroom and a twin bedroom. The Askham Retreat is a one bedroom lodge designed for one couple.
  • Are there any lodges with two double beds? There are two of the Gowbarrows (Rowan and Larch) with two double rooms. These can be requested through Hoseasons or by sending us your booking reference. Contact us before booking to check availability. The Askham Deluxe is the only one where the twins can be made into a double (by prior request).
  • Do the lodges have baths? Baths are in the following accommodation types: Helton Escape, Askham Deluxe, Askham Retreat, and Savannah. We have 3 Askham Premier lodges with baths (Harter, Hallin, and Helm), they can be requested subject to availability (please contact us).
  • Can I request a specific lodge? Yes, please email us with your booking reference and we can move you into your requested lodge (if available). Please note, we will do our best to ensure you get your requested lodge but we cannot guarantee it. Please contact us before booking to check if it’s available.
  • Groceries: The local town of Penrith (4 miles) has an abundance of supermarkets and other shops. Some supermarkets deliver to Flusco Wood. We request you avoid delivery slots between 4pm & 6pm on a Monday or Friday as we have lots of arriving vehicles.
  • EV Charging: There are no facilities on site to charge electric vehicles and charging from lodge sockets is not permitted. The nearest EV charging is at Rheged and Penrith.
  • Can I get early check in or late check out?: Unfortunately we are unable offer early check in or late check out. The lodges are ready for 4pm and should they be finished sooner we will let you in.
  • Are linen, towels, and robes provided? We provide bed linen, towels, hand towels and bath mats. We are unable to supply robes at this time.
  • Are the pet friendly decks enclosed? Yes, all our pet friendly decks are enclosed and gated. We have videos on social media to show the type of fencing etc used.
  • Are the kitchens fully equipped? Yes, our kitchens are all fully equipped with oven, hob, fridge, freezer, dishwasher (tablets provided), and standard utensils, cookware, and cutlery.
  • What type of coffee pods do I need to bring? The accommodation with coffee machines take pods compatible with Nespresso original style pods. We supply a couple of pods in the welcome pack.
  • Are there TVs in the bedrooms? This varies per accommodation. TV in all bedrooms: Askham Deluxe. TV in main bedroom: Carlton Signature, Askham Premier, Askham Escape, Askham Escape Blue, Helton Escape, Savannah, and Gowbarrow. TV in living room only: Riverwood.
  • Are they Smart TVs? All living room TVs are Smart TVs. Bedroom TVs vary depending on accommodation.
  • Do we provide guest extras? Yes, we have a range of optional packages. Please email info@fluscowood.co.uk for details and to arrange.
  • Do the lodges have washing machines? No, but we do have a laundry facility with coin operated washing machines (£4.80 per wash) and tumble dryers (£1 per 30 mins).
  • Is there an iron? We do not provide irons as standard, but you can request one from Reception after your arrival (subject to availability and cannot be prebooked).
  • Can I bring a BBQ? We do permit the responsible and safe use of BBQ’s as long as they are not placed directly on the decks, furniture, or grass as they cause irreparable damage.
  • Are the hot tubs under cover? Only the Askham Retreat hot tub is under cover.
  • What facilities are on site? We have an enclosed dog walking area, large grounds to explore, a laundry room, and a small play area. We do not have an on site shop, bar, or restaurant but there are some fantastic local pubs and takeaways that deliver.