Booking Terms and Conditions

1. Care The main condition of acceptance of any booking is that good care is taken of any of the properties and contents and that the place is left truly clean and tidy, as you will find it. This care to include all utensils, crockery, etc.

2. Holidays
To give us as much time as possible to prepare your lodge, holidays start from 4.00 p.m. on the day of arrival until 10.00 a.m. on the day of departure.

3. Lodge Allocation

In the interest of site management the proprietors reserve the ultimate right to allocate lodges.

4. Deposit

A deposit of 50% of the rental is payable to confirm your booking, up to a minimum of £75 total. The balance of rental is payable 6 weeks before the holiday.

5. Last Minute Bookings

Where bookings are made less than 6 weeks before arrival, the full amount of rental is payable when booking.

6. VAT

VAT is included in all quoted prices.

7. Security Deposit
A security deposit may be taken on arrival

8. Your use of the booking

Your booking and the accommodation is made available to you for your personal, non-commercial use only. You may not offer for resale any booking made through us without our express written permission.

9. Occupancy
Each property is offered for rent only on the understanding that no more than the maximum number of people as indicated in the brochure shall use it, except by prior agreement. We cannot be liable for any loss, damage, sickness or injury howsoever caused which may be sustained during the holiday to the Tenant and any member of the party, or any invited person. Prices quoted are for 4 berth lodges.

10. Dogs
A maximum of 2 dogs are allowed in certain lodges. An extra charge of £20 per dog per week or part week will be made. Dogs must not be left unattended in the lodge at any time.

11. Cancellation
If you have to cancel your booking, your party leader must telephone us. The day we receive your telephone notification of cancellation is the date the booking is cancelled.
Policy on Refunds. After deducting the cancellation fee of £25 per lodge, a refund will be paid based on the number of days notice given prior to the start of the holiday as shown by the following:

• More than 70 days: Full refund less administration fee
• 29 to 70 days: 50% refund less administration fee
• 15 to 28 days: 25% refund less administration fee
• 14 days or less: 10% refund less administration fee
• On arrival date or later: No refund.

12. Cancellation Insurance
We recommend that you take out travel insurance to cover you in the event of cancellation. 

Cancellation by Flusco Wood
If in the unlikely event that your accommodation becomes unavailable for whatever reason, then we at Flusco Wood will inform you of this as soon as possible and endeavour to find alternative accommodation for you. No guarantee can be given of this. If you choose to cancel, all monies will be refunded to you.

13. Electricity
Electric consumption is now included in the lodge rental. Electricity consumption is based on previous customer experience and we reserve the right to surcharge for excessive consumption.

14. Equipment
Each Lodge is equipped with sufficient crockery, cutlery, kitchen equipment, dining and easy chairs, beds and bedding for the maximum number of people as indicated.

15. Cots and Highchairs

Cots can be hired, in advance at no extra cost.

16. Parking
If you plan to bring more than one car, please advise us. No caravans.

17. Vehicles and belongings

Luggage is at owner’s risk at all times, as is any car and its contents.

18. Complaints and Accidental Damage

If there should be any cause for complaint or accidental damage this must be reported to us immediately, otherwise we are unable to investigate the matter fully. It is too late to report the matter after the holiday.

19. Liability

Flusco Wood, its agents or servants cannot accept liability for any personal injury or death, damage or loss which may be sustained by the applicant or their property during the period of their stay at Flusco Wood, except through negligence of the site, its agents, or servants.

20. Smoking
Smoking is strictly prohibited inside any building or accommodation at Flusco Wood. Failure to comply may result in you being asked to leave the park.

21. EV Charging

Charging of electric vehicles from the lodge or accommodation is not permitted and may result in you being asked to leave the park.

22. Drones

The flying of drones is not permitted at Flusco Wood without our express written permission.

23. Fireworks
No fireworks or Chinese lanterns are allowed on site.

24. Camp fires
No camp fires allowed at any time.